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Terms of Service

Welcome to MINISO HOME USA LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website in any way that violates applicable laws or regulations
  • Engage in fraudulent, abusive, or harmful activity
  • Interfere with or disrupt the operation or security of the Services
  • Attempt to gain unauthorized access to accounts or systems

We reserve the right to suspend or terminate access for violations of these Terms.

2. Account Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for all activities under your account

We are not liable for any loss resulting from unauthorized use of your account.

3. Orders and Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

  • Prices are listed in [Currency] and may change without notice
  • Payments are processed securely through third-party providers
  • You agree to provide accurate billing and payment information

In case of payment issues, we may cancel or suspend your order.

4. Shipping and Delivery

Shipping times and costs vary depending on location and shipping method.

  • Delivery dates are estimates and not guaranteed
  • We are not responsible for delays caused by carriers or external factors
  • Risk of loss transfers to you upon delivery

5. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.

We reserve the right to deny returns that do not meet our policy requirements.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of MINISO HOME USA LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

7. User Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content
  • You agree not to submit unlawful, offensive, or misleading content

We reserve the right to remove any user content at our discretion.

8. Disclaimer of Warranties

Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.

9. Limitation of Liability

To the fullest extent permitted by law, MINISO HOME USA LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless MINISO HOME USA LLC from any claims, damages, or expenses arising out of your use of the Services or violation of these Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]